How do landlords use PropTech to screen tenants?

Landlords use PropTech tools to screen tenants through online applications, identity verification, background and employment checks, and digital rental agreements.

Verification Tools

• Platforms verify identity using Aadhaar or other IDs, check employment and income through documents or data connections, and run background checks where permitted.
• Some provide credit or rent history reports.

Digital Process

• Tenants apply online, upload documents, and sign agreements and e-stamp papers digitally, saving time.
• Police verification can also be handled through online portals in many cities.
• Keep copies of all digitally signed documents, and download the final agreement and receipts, since you may need them later for loans and disputes.
• Check whether your municipal portal supports mobile payments and e-receipts, and keep your data updated, such as phone and email, to receive reminders.

Good Practice

• Screen fairly, using clear criteria, and avoid discrimination based on religion, caste, or marital status.
• Respect data protection rules, and keep tenant data secure.
• Use tools as support, and still meet the tenant and check references where possible.
• Ask whether there is a way to track construction progress and payment demands in the portal, and use it regularly.

Technology speeds up screening, but fair and lawful criteria must guide decisions. Keep records. Keep a record of every payment and message, and ask for confirmation in writing.